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Privacy
Introduction
All Storage (Kenny Self Storage Wexford Ltd (CRO company number 696670), trading as All Storage, of Rossminogue, Craanford, Gorey, Co. Wexford, Y25 N2T7, "we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect through this website and when you book or use our storage services, why we collect it, and your rights under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
The data controller for All Storage is Ciaran Kenny, who can be contacted at info@allstorage.ie or by post at the address above.
By using this website you accept the terms of this Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or privacy practices of those sites.
What we collect
Personal data — information that identifies you or could be used to contact you, such as your name, address, email address, phone number, and billing/payment details. We only collect this when you voluntarily provide it, for example when you make an enquiry, request a callback, or book a unit.
Non-personal data — aggregate, anonymised statistics about visitors to our website (e.g. browser type, general navigation patterns) that cannot be used to identify you individually.
Why we collect it, and our lawful basis
Purpose
What we use it for
Lawful basis (GDPR Art. 6)
Booking and managing your storage unit | Setting up your account, processing payment, providing the service | Performance of a contract
Responding to enquiries and callback requests | Contacting you back, answering questions | Legitimate interest / consent
Sending service-related communications | Payment reminders, access notices, account changes | Performance of a contract
Marketing communications | Letting you know about offers or services that may interest you | Consent — you can opt out at any time
Site analytics | Understanding site usage to improve the website | Consent (via cookie banner)
Fraud prevention and legal compliance | Meeting our legal obligations, protecting the business and customers | Legal obligation / legitimate interest
How long we keep it
We keep personal data for as long as you have an active storage agreement with us, and for a reasonable period afterwards to meet our legal, accounting, and tax obligations (generally up to 6 years after the end of your agreement, in line with Irish record-keeping requirements). Enquiry details from people who don't go on to book are kept for a shorter period and deleted if no booking follows.
Who we share it with
We don't sell your personal data. We may share it with:
- Our booking and storage-management software provider (Stora), who processes data on our behalf to run this website and our booking system;
- Payment processors, to take and process payments securely;
- Insurers, if you take out storage insurance through us, for the purposes of that policy and fraud prevention;
- Credit reference or fraud prevention agencies, where relevant to protecting the business against fraud or unpaid debt;
- Professional advisers, regulators, or authorities such as An Garda Síochána, Revenue, or the courts, where we're required to by law or to enforce our agreement with you;
- A buyer or successor, if we sell or transfer the business — you'll be notified and given the chance to raise concerns.
Where a service provider we use is based outside the European Economic Area (EEA), we ensure an appropriate safeguard is in place (such as EU Standard Contractual Clauses) before any of your data is transferred there.
Cookies
This website uses cookies. Some are strictly necessary for the site and booking system to work; others (such as analytics) are only set with your consent, which you can give or withdraw at any time via the cookie banner shown when you first visit the site, or through your browser settings. The cookie banner shows the categories we use and lets you change your choices at any time.
Your rights
Under the GDPR, you have the right to:
- Access the personal data we hold about you;
- Rectify it if it's inaccurate or incomplete;
- Erase it, in certain circumstances ("right to be forgotten");
- Restrict how we use it, in certain circumstances;
- Object to processing based on legitimate interest or for direct marketing;
- Data portability — receive your data in a portable format, where applicable;
- Withdraw consent at any time, where we rely on consent (e.g. marketing, analytics cookies).
To exercise any of these rights, email info@allstorage.ie. We'll respond within one month. There's no charge for a standard request, though we may charge a reasonable fee for manifestly unfounded or excessive requests.
If you're unhappy with how we've handled your data, you have the right to complain to Ireland's data protection regulator:
Data Protection Commission — dataprotection.ie, 21 Fitzwilliam Square South, Dublin 2, D02 RD28.
Security
We take appropriate technical and organisational measures to protect your personal data. No transmission over the internet can be guaranteed 100% secure, but we take reasonable steps to keep your data safe, including using a reputable, secure hosting provider for this website and booking system.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. If we intend to use your personal data in a way materially different from what's described here, we'll notify you and, where required, seek your consent.